Help me, please!

A mental health therapist, Cathy, working in a rural clinic, receives a phone call from a 42-year-old client, Emma. Cathy has met with Emma on only two occasions - once for the initial mental health assessment and one treatment session. The mental health assessment found that Emma has suffered from depression for many years. Emma has made two serious suicide attempts in the past with intent to die. In the last attempt, 1 year ago, Emma jumped off of an overpass and broke both her legs. Hospitalization was needed as she required multiple surgeries. Five weeks ago, her mom was growing increasingly worried about her daughter and brought Emma to the hospital. Emma was admitted to a nearby urban hospital in a psychiatric unit due to depression and suicidal ideation. She was just released from hospital three days ago.  On the phone with her therapist, Cathy, Emma states that even though she was just released from hospital she still has suicidal...
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Clinical decision making

The staff are eager to focus on how decisions are being made with patients and families, and whether or not the existence and meaning of the do not attempt resuscitation (DNAR) orders are discussed in establishing goals of care.   The concern is that goals of care discussions are not being had, or that they’re being established when patients are being transferred from continuing care because they’re in some degree of respiratory crisis. There is also concern that due to time pressures providers participating in goals of care discussions are not exploring DNAR orders in depth. Some team members say that it’s difficult to raise DNAR orders in goals of care conversations because some patients and many family members feel that the presence of the DNAR order means that they won’t get the same treatment as a patient without an order and so are then more prone to request that “everything” be done. One strategy that you identify in the course of the...
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Money, Money, Money – Communication

In gathering information from stakeholders, it is clear that many feel that it is possible to address the concerns about potential “strings” attached to the donation without refusing the donation outright, which will enable the organization to better achieve its goal of providing care that the community has identified as necessary.   Transparency can help the organization acknowledge both the conditions that accompany the donation and the reasons why the organization chose to accept the donation.  In developing recommendations aligned with this position, you draw on arguments that claim integrity can be maintained in this situation, and that disclosure might in fact strengthen relationships of trust.  Furthermore, the individuals favouring this option claim that the organization’s primary obligation is to provide care, and that any loss of trust or reputation that cannot be mitigated as described above will be offset by the ability to better meet the needs of the community....
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Choosing Wisely Option 2

In terms of the range of challenges raised by this case, you feel that team functioning is one of the areas where the discussion in the consult might result in change, but are not sure what role the consult team would play in facilitating the discussion and so are reluctant to make that the focus of the consult.  You want to avoid being caught in the middle or feeling forced to “choose sides” regarding how people are dealing with their moral distress. You, therefore, mention at the outset of the consult that it can be an opportunity for the team to do some problem-solving in terms of how they’re responding to the distress they’re experiencing collectively and individually.  You report that you have sensed some concerns about fairness->justice regarding the distribution of the burdens of moral distress as you were doing intake. ...
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Money, Money, Money – Motivation

Reflecting on the discussions you’ve had, you feel that the concerns about motivation relate to organizational integrity. You summarize the concern as being about the oil company purchasing a share in the goodwill that the health care organization has generated in the community and that it is not the purpose of the organization to confer goodwill to others.  In short, the organization has “sold out”. For those who raise these concerns, the short-term gain in terms of being better able to provide care does not offset the potential far-reaching and long-lasting damage to the organization’s reputation and to the relationships between the community and the organization. In working through these questions, the fact that integrity comes, in this case, with a very real price tag is raised in the discussion.  There is discussion about stewardship, and whether refusing the donation is in keeping with responsible management of resources. The recommendations shared with the board outline the reasons for maintaining integrity, based on the...
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Winds of Winter Option 1

You decide that this situation is one in which the relevant parallel is a situation of increased risk, such as an outbreak of an infectious disease or a natural disaster, and therefore decide to use the all hazards plan as the starting point for your discussion with the working group. The discussion focuses on how to align limited human resources with the needs of clients, and the policy emphasizes how to triage patients....
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Now and Then Option 2

You see the primary challenge in this case as how to interpret the ethical commitment to respect autonomy ->respect for autonomy.  Given that Mr. Hendricks’ advance directive is old and that fact that his preferences seem to have changed as he has adapted to life with his disease, you feel that his current wishes and enjoyment of his quality of life should play a significant role in determining treatment.  If Mr. Hendricks had a closer relationship with his nephew and there were more recent expressions of a desire to avoid curative interventions even if he was enjoying a high quality of life with dementia, you might approach the situation differently, but in the absence of these contextual features it seems appropriate to respect the wishes of the person Mr. Hendricks is now as opposed to the person he was then.  This interpretation of respecting autonomy is also aligned at this point with what a focus on beneficence, with its attention...
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Now and Then Option 1

You focus in this case on balancing the key principles of respect for autonomy and beneficence or best interests.  Based on the discussion with the team and Mr. Hendricks’ nephew’s description of his uncle, you view the previously-expressed wishes to be more authentically Mr. Hendricks’.  You and are concerned that the dementia has affected Mr. Hendricks in ways that make his current preferences less his in an ethically-relevant sense, such that respecting these wishes fails to respect his autonomy. In the recommendations, you emphasize Mr. Hendricks’ earlier preferences as expressed in his advance directive as being representative of his autonomous desires.  This means that he should receive no curative treatment and that all interventions will be palliative, but you don’t feel that this rules out Mr. Hendricks receiving the flu shot, as there are no indications that Mr. Hendricks didn’t want preventive interventions and he seems to be enjoying his current life.  This acknowledges the role of the principle of beneficence...
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The Road Less Traveled Option 2

You and the other consultants signal to each other that you’re uncomfortable with the manager leading the discussion, but aren’t sure how to break in.  The tone that’s been established thus far seems adversarial, and you can see that Daniel is getting frustrated. You try to break in with a question of clarification, but the manager continues to denigrate the treatment approach that Daniel is proposing.  The manager says that the team at this point just wants to “wash their hands” of the case and says that Daniel can do what he wants but h shouldn’t expect them to participate in pseudoscientific nonsense. With that, Daniel stands up, says, “fine!” and leaves the room.  You suggest that the meeting be adjourned for now, and reconvened is possible at a later point in time....
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The Road Less Traveled Option 1

Because you and the rest of the consultant team focused on Daniel’s perspective initially, the team feels that the ethics consultants have sided with Daniel.  Many members of the team physically move their chairs away from the table and refuse to participate. You address the response by describing what you see and reiterating that the purpose of the discussion is to get all the perspectives into dialogue with each other.  You emphasize that there will be opportunity for the health care team to share their thoughts, but some members of the team remain disengaged for the remainder of the meeting. You eventually hear through various channels that the team felt that the consult was a “waste of time” and that they aren’t planning to engage ethics support again any time soon....
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